Air Klyna Troubleshooting & Support
Why won't my Air Klyna connect to Wi-Fi?
🔹 Make sure your Wi-Fi network is using the 2.4 GHz band (5 GHz networks are not supported). 🔹 Reset the device and try connecting again. 🔹 Move the device closer to your router to improve the Wi-Fi signal. 🔹 Restart your router and try again.
When should I replace the HEPA filter?
📲 The Klyqa app will notify you when it's time to replace the filter.
Why is the airflow weaker than before?
🔹 The filter may be dirty – clean or replace it.
Why does my Air Klyna smell unusual?
✔️ New device – A slight plastic smell may be noticeable at first. This is normal. ✔️ Old filter – The filter may need to be replaced. ✔️ Burning smell? – Contact customer support immediately.
Why is the device unusually loud?
🔹 High fan speed – Switch to a lower fan speed. 🔹 Auto Mode – If the air is heavily polluted, the device will automatically run at a higher speed. 🔹 Something blocking the air outlet? – Turn off the device, unplug it, turn it upside down, and care
Why can't the Air Klyna suck up large clumps of pet hair?
The Air Klyna is designed to efficiently capture fine floating pet hair and small airborne fur particles. Large clumps of fur are much heavier, so they cannot be pulled into the purifier immediately by the airflow. For the best results:. Over time, f
How do I clean the pre-filter mesh?
The pre-filter mesh captures larger dust particles and pet hair and should be cleaned regularly. Note: Do not dry the mesh with a hair dryer or expose it to direct sunlight, as this may reduce its electrostatic performance.
How do I install the power cable and bottom cover correctly?
To operate the Air Klyna, the bottom cover must be installed correctly. The bottom cover is now correctly installed.
How do I enable or disable Pet Lock?
Pet Lock prevents accidental changes by locking the buttons on the device. On the device. In the app. When Pet Lock is enabled, the buttons on the device are locked. Pressing any button will light the Pet Lock indicator, while the Wi-Fi and Auto Mode