We're happy to help—quickly and hassle-free. Ask us anything about our products, your order, or the Klyqa App.

Have a question? Send us a message, and we'll get back to you by email as soon as possible.

Prefer to speak with us? Just give us a call—we're happy to help.

Klyqa -CA

&#x1F539; Make sure your Wi-Fi network is using the 2.4 GHz band (5 GHz networks are not supported).&#x1F539; Reset the device and try connecting again.&#x1F539; Move the device closer to your router to improve the Wi-Fi signal.&#x1F539; Restart your router and try again.

🔹 Make sure your Wi-Fi network is using the 2.4 GHz band (5 GHz networks are not supported). 🔹 Reset the device and try connecting again. 🔹 Move the device closer to your router to improve the Wi-Fi signal. 🔹 Restart your router and try again.

Why won't my Air Klyna connect to Wi-Fi?

Air Klyna

Air Klyna Troubleshooting & Support

When should I replace the HEPA filter?

Why is the airflow weaker than before?

Why does my Air Klyna smell unusual?

Why is the device unusually loud?

Why can't the Air Klyna suck up large clumps of pet hair?

How do I clean the pre-filter mesh?

How do I install the power cable and bottom cover correctly?

How do I enable or disable Pet Lock?

How do I redeem my free Klyqa Air Klyna?

Do I need to sign up for a subscription?

What is the Klyqa 6-Year Renewal Program?

When will I receive my new Klyqa air purifier?

Which replacement model will I receive?

Where can I track my progress?

Does a new cycle begin after the 6-year renewal?

Do third-party filters count toward the program?

How can I qualify for the free device renewal?

Air Klyna S 6-Year Renewal Program

What is the Air Klyna S?

How loud is the Air Klyna in the different operating modes?

How do I set up the Air Klyna?

How do I factory reset the Air Klyna?

Which filters does the Air Klyna S use?

Can I wash the HEPA filter?

How long does the HEPA filter last?

How is the HEPA H13 filter lifespan calculated?

Can I use third-party filters?

What operating modes are available?

How can I check the air quality in my room?

Can I create custom scenes for different air conditions?

Can I control the LED ring separately?

Does the Air Klyna have an ionizer?

Where should I place my Air Klyna?

Is the Air Klyna suitable for larger rooms?

Which app should I use for the Air Klyna?

Why should I keep the air purifier running 24/7?

Air Klyna General

What is the Klyqa Welly Smart Pet Fountain?

How do I connect my Klyqa Welly to Wi-Fi?

Can I control the Klyqa Welly with a voice assistant?

Do I need to reconnect the device if I change my Wi-Fi router?

Setup & Connectivity

Welly

Why won't my Air Klyna connect to Wi-Fi?Updated 2 hours ago