How often should I replace the filters?Updated 2 hours ago

The recommended replacement interval depends on the type of filter being used.

BASF Ultra Filter (Fresh Water Filter)

• Replace every 9 months.
• Replace it sooner if you notice a significant reduction in water flow.

Soft Water Filter / Sponge Filter

• Replace every 2–3 weeks.
• The actual replacement interval depends on your water quality, the amount of pet hair and debris, and how frequently the fountain is used.